Schedules
Staff shifts, availability and time off, groups and caseloads, each location's calendar, and how each person is getting home, with conflicts flagged before anyone is double-booked.
Who uses it
- Staff
- Administrators build the week from repeating shifts, publish it, and approve time off. Everyone sees their own shifts and who they are with, sets the hours they can work, and asks for time off.
- Families
- Families do not use Schedules. It is staff planning, and it never appears in Assure.
Where it appears
- Assure Staff on the web
- The week board by staff and day, repeating shifts, publishing, conflicts, groups, the calendar, time-off review and CSV import.
- Assure Staff
- My schedule for today and the days ahead, my availability, and time-off requests, on a phone.
Built from repeating shifts
Set a shift once, with its days, hours, staff member and caseload, and generate the weeks ahead as drafts. Nothing reaches staff until an administrator publishes it, and publishing tells each person who has shifts in it.
Conflicts before the floor
The week flags what would go wrong: someone booked twice at once, a shift outside the locations a person covers, a shift on a day the location is closed, an open shift nobody has taken, and shifts that overlap approved time off or fall outside someone’s working hours. Pending time off is flagged too, so it is decided before the week is published.
Groups, routes and caseloads
People are organized the way your program already is: classrooms, after care, routes, programs, or a staff member’s caseload. Each location keeps its own calendar of closed days and early releases.
How everyone is getting home
Each person has a plan for each weekday: car line, bus, walker, after care, or something else. A one-off change for today wins over the plan, and closed days and early releases come from the location’s calendar. Handoff shows the result as “Expected today”, so the door knows who to look for.
Who was assigned where, kept
Group, caseload and going-home assignments each have a start and an end. A change mid-year ends one and starts another, so a question like “who was covering this person on the ninth” still has an answer in June.
Works on its own or alongside what you already use
Schedules works without the other modules, against the same roster and the same staff accounts. An agency can use it only to plan shifts and caseloads.
Alongside Handoff, the pickup board shows who is expected today and how each person is getting home. Alongside Notes and Progress, staff open on the people from their current shift instead of searching the whole roster.
Every module sits on the same core: your roster, the adults authorized for each person and what each may do, their approved photos, your locations, and your staff accounts. Add another module later and it uses that same record. How the platform fits together
Other modules
- Handoff Pickup and departure: adults approved in advance, a live queue, a pickup code, and a photo or ID check before anyone is released.
- Messages Conversations between staff and families, tied to the person in care, so the context travels with the message.
- Notes Service notes with signature and co-signature, amendments instead of edits, and voids that are never deletes.
- Progress Goals, observations and progress reports built from the data, not from recollection.
Start with Schedules, or add it to what you run
Tell us which module you need first. We switch modules on for your organization, so adding another later is a setting, not a migration.